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How to Make Use of the Bell for Complaint or Report

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  • Last updated:2019-04-24
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 How to Make Use of the Bell for Complaint or Report

The purpose of its installment:

 This Prosecutors Office specifically installs the electronic bell, also called ”the bell for complaint or report”, to facilitate verbal complaint, report or voluntary surrender, so that the public can ring the bell and make their complaint or report any time they like.

 The place to install the bell:

 The bell is installed at the main entrance of this Office, marked ”the bell for complaint or report”, and its administration and direction to use are responsible respectively by our bailiffs on-duty.

 The procedure after ringing the bell:

 If you want to make a verbal complaint, report or voluntary surrender, once you ring the bell, the bailiff on-duty will lead you to wait for the on-duty prosecutor and his/her clerk for further questioning and making records. Please do not leave without permission before the record is made.

 Time to make a complaint or report:

 As a principle, time to make a complaint or report is limited to the office hours only, with the exception of emergency.

 Confidentiality of the reporter:

 If the reporter is unwilling to expose his/ her name concerning the reported matters and asks for privacy, his/her identity may be kept secret if deemed necessary by the prosecutor. However, if the reporter is suspected of false accusation with intent, and the suspicion has made clear with evidence, the criminal code and its punishment shall prevail.

 Noticeable regulations for making a complaint or report:

 If you come to this office for making a complaint, report or voluntary surrender verbally, please bring ID card like passport and visa with you. Before making a complaint or report, the identification of the suspect’s true name and address is advisable for the necessity of the prosecutor’s investigation thereafter.

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